Whether you have a plumbing emergency like a stopped up sewer line, need routine plumbing service such as installation of a new water heater, or need an Orlando plumber for a major plumbing job like a whole house pipe replacement, you want a professional plumber you can rely on to get the job done right. With the internet and the phone book flooded with advertisements for plumbers, how can you make the right decision on which plumber to handle the job?
A great way to start the process of finding a good plumber in Orlando is to ask your friends, neighbors, and co-workers for recommendations of plumbers they have used in the past and been satisfied with the work and the service they received. Eliminate any of these that you cannot confirm have a permanent business office and telephone number. Your friend’s cousin may be a great plumber, but if he’s working part time out of his van he may not be around to handle any warranty work if something goes wrong down the road. You are better off with a plumbing contractor that has been in business for years and has a business location and telephone number.
Next, make sure the plumber is licensed, bonded, and insured. Licensing is no guarantee of competence, but it’s a sign that the plumber is a professional who plans on being in business for awhile. Liability and workman’s compensation insurance protect the customer against liability for accidents or injury on the job.
Finally, check with the Better Business Bureau to see if there are any unresolved complaints about your plumbing contractor. If there are no complaints, then you should be in good shape. Even if there have been complaints, it’s not necessarily the end of the world. Any service company like a plumber can be expected to have a few disgruntled customers if they have been in business for years, so one or two complaints that were fully resolved are not a big deal. On the other hand, if the plumber has a lot of unresolved complaints about your plumber, that’s a good reason to try a different plumbing contractor.
