When you need plumbing work, you want a reputable plumber that you can depend on to get the job done right. Whether it’s a clogged toilet, a leaky faucet, or any other type of plumbing work, you want a plumber who arrives on time, does a professional job, and who you know will be around to handle any warranty work.
You can randomly pick a plumber out of the phone book or from the internet, but you will probably have better results if you follow a few simple steps. First, make sure the plumber is a real business. See if they have a business office with a permanent address and business telephone number.
Second, check to see if the plumber has liability insurance. You don’t want to be on the hook for medical bills if the plumber gets hurt while working on your property. Also, if they have insurance, they have probably been in business for awhile. You should also see if they are licensed and bonded.
Third, ask for references. A reputable plumber will be happy to provide references because their satisfied customers are their best source of business. Call a couple of the references and ask if they were satisfied with the plumbers work and if they would use that plumber again.
Finally, check with the Better Business Bureau to see if any complaints have been filed against the plumber. If so, see if the company responded and how the complaints were resolved. A lot of complaints with no response from the plumber means you should try a different plumber, but if there are only one or two complaints that were settled after a response from the plumber then it’s probably not much to be concerned about.
