Why Do I Need A Thermal Expansion Tank?

If you need to replace your traditional tank type water heater, your plumber may have recommended installation of a thermal expansion tank.  If you have never had one in the past, you may be wondering why or even if you need one.

First, the easy answer is many local building codes require thermal expansion tanks to be installed on storage tank type water heaters.  Local building codes change over time and even if a thermal expansion tank was not required when your home was built it may be a recently added requirement.  If required by local building codes, then you need a thermal expansion tank.

Even if they are not required by local building codes, a thermal expansion tank is necessary if you have a closed plumbing system.  In the past, most residential plumbing systems were open systems.  In an open system, water can theoretically flow both into the home and out of the home through the water supply line.  If there is a drop in water pressure from the municipal supply or an increase in pressure inside the home, water could flow backwards through the water supply line.

To address concerns about contamination of the municipal water supply, many local water authorities have begun to require a backflow prevention device to be installed at each residence.  Installation of a backflow prevention device creates a closed system that prevents water from flowing backwards through the water supply line.  The backflow prevention device only allows water to flow into the home from the municipal water supply.

Backflow prevention devices help prevent contamination of the municipal water supply, but they create a problem for storage tank type water heaters.  As water heats in the water heater, it expands.  In the past this was not a problem since the excess water could flow backwards through the water supply line.  However, in a closed system the excess water has nowhere to go and pressure will build inside the water heater and the home’s plumbing system.

A thermal expansion tank solves this problem by allowing the excess water to expand inside the thermal expansion tank.  If you have a closed plumbing system be sure to have your plumber install a thermal expansion tank on your water heater.

Avoiding Plumbing Contractor Complaints

According to data kept by the Better Business Bureau, plumbers consistently have a high number of complaints filed every year.  Of the thousands of industries followed by the BBB, plumbers ranked 33rd in 2011 with 4,729 complaints filed and 34th in 2010 with 4,419 complaints.    Even more troubling about these numbers is that about 20 to 25 percent of these complaints are unresolved.  Cell phone companies and cable television providers rank higher with many more complaints, but less than 5% of those complaints are unresolved.

The bottom line is that a lot of customers have not had a good experience with their plumbing contractors.  Whether you need drain cleaning, a new water heater installed, or a clogged toilet cleared, you can you avoid this happening to you by taking a few precautions.  First, choose a local plumber with a good reputation for customer service.  A plumber with an established business as evidenced by a permanent business location and telephone number will work harder to keep customers satisfied in order to protect their reputation.

Second, before any work begins, get an estimate and go over the estimate in detail with the plumbing contractor so you are sure you understand the scope of the work to be done and the total cost.  It is not always possible for your plumber to know in advance what sort of “surprises” may come up after the works starts.

Ask the plumber before the job starts what contingencies might arise and what the additional cost would be if they do. Many customers get very annoyed when problems arise during a job that require additional work, but the reality is that in many cases your plumber won’t know about these problems until he gets started.

Finally, don’t pay in full for the job up front.  Nothing is worse than a half finished job waiting for the plumber to come back and finish it.  Some plumbers may ask for partial payment in advance.  A third is typical and never pay more than half.  Pay the balance only after the job is completed to your satisfaction.