Whenever you hire a plumber to clear a clogged drain, install a new water heater, or any other plumbing job, you want to hire someone whom you can trust to do the job right and charge reasonable prices for their services. It really isn’t that difficult to establish the existence of these qualities for any plumber that you consider. The biggest mistake most homeowners make in hiring a plumber is not taking the time to follow a few basic steps before they make their decision.
1. Licensed. Always ask for the plumber’s license number. A professional plumber will have their license number on their business cards and other forms of advertisement or company stationery. Be wary of anyone who does not have their license number readily available.
2. Written estimates and contracts. A professional will always provide you with a written estimate and contract, especially if you request one. Even if you are receiving service work that will be billed on a time and material basis, a professional should be willing to provide the billing terms in a written proposal that states the rate per hour. For larger projects, a detailed estimate, which details all material, permits and labor to be included in the contract price, should be expected.
3. References. A legitimate professional should be happy to provide you with the names and phone numbers of past customers who have had similar work performed. Ask for them, and take the time to contact them, before you hire any plumber. Ask the references specific questions about the project performed and the plumber’s reliability in completing the work on time and within budget.
