The Better Business Bureau Can Help You Find A Reputable Plumber

Finding a reputable plumber to replace your water heater, help with a bathroom remodeling project, replace a toilet, or even just to clear a clogged drain can be a hassle unless you are lucky enough to get a good reference from a friend or family member.  There are so many plumbers in phone book and on the internet and it is difficult to tell the good ones from the bad.

Your local Better Business Bureau is a great resource to help you find a good plumbing contractor.  You can check with the BBB to see if there have been any complaints against the plumber you are considering hiring.  There are a few things to keep in  mind about the BBB.

First, check to see if your plumber has been operating under the same name for several years.  Changing the name of the business is one way a bad plumber can try to hide from a bad reputation.

Next, it’s great if your prospective plumber does not have any complaints at all. If they have been in business in your area for years without a single complaint, that’s a pretty good sign that they know how to keep their customers happy.

If there are a lot of complaints about the plumber, you should probably look for a different plumber. However, don’t automatically rule out a plumber just because of a few complaints.  There are some customers who are just impossible to please and even the best plumbers can have a few complaints over the years.

If there are a few complaints, check to see if the plumber responded and if the complaint was satisfactorily resolved.  A response from the plumber is an indication that they do their best to satisfy the customer.  If there is no response at all, you can be sure that the plumber will not respond to any concerns you may have either.