3 Questions to Ask Before Hiring a Plumber

Too often, hiring a plumber is done without much forethought. Many times, you may not know you will need a plumber until a plumbing emergency occurs. If possible, you should find a reliable plumber BEFORE the need for one arises. Picking the first one you see when you do a quick search for a plumber or open the phone book is a bad idea. Take a few minutes now to find a plumber that you can trust and ask these three questions before you decide you will hire them for your next plumbing problem or project.

Are licensed and insured?

You would expect that any plumber you see advertised in licensed and insured, but that is just not the case. You want to ensure that any business you hire to work in your home or business has these basic requirements.

What level of experience do your plumbers have?

You don’t want an inexperienced handyman doing your plumbing project. Make sure the company you hire has experienced, expert plumbers on staff that will be performing the work you need.

What types of plumbing issues can you handle?

You want a plumbing company that can be there when you have any type of plumbing problem. This includes septic or sewer issues. Some plumbers only do basic repairs; you want a company that you can call for a simple clogged drain or a major septic issue, covering all your needs.

Don’t wait until you have a plumbing emergency to find a reliable source for plumbing issues. Research your options and find a local plumbing company now that will be able to fix your future plumbing issues as they arise.

Posted on behalf of:
Bynum & Sons Plumbing, Inc.
2120 McDaniels Bridge Rd SW
Lilburn, GA 30047
(770) 884-4678

Choosing the Best Company for Your Plumbing Needs

There are plenty of plumbing companies that want your business. All will claim to offer expert service and care about your needs. But how do you determine which company is really the best company for your home or business plumbing repair and maintenance? Here are a few questions to ask about your local plumbing company before choosing to use their services.

  • Do they have all the right licenses, permits and insurance? First and foremost, you want a licensed contractor that insures his business. Also, permits are needed for many larger projects.
  • Are they a member of the BBB? You want a member in good standing with the Better Business Bureau.
  • Do they handle repairs, maintenance and new plumbing installation? You want a plumbing company that can handle all your plumbing needs, from a clogged drain to installing new pipes in your home or business.
  • Do they have a trustworthy and experienced team? It is not enough just to have one reputable plumber on board. Before inviting a plumbing company into your home or business, find out about their hiring policies. A quality plumbing company should be running background checks on all their employees.
  • What other services do they offer? If you have a septic system for your home or business, you want a plumbing company that also handles septic repair and maintenance.

Don’t wait for a plumbing emergency to find a great plumbing company you can rely on. Do the research and find a company that you can trust before you need to call them in the middle of the night. Having the right plumber on speed dial can ensure that when you need them, you’ll get the service and experience you need.

Posted on behalf of:
Bynum & Sons Plumbing, Inc.
2120 McDaniels Bridge Rd SW
Lilburn, GA 30047
(770) 736-8283

Your Qualified Local Plumber

Your qualified local plumber is a trained professional who is licensed, bonded and insured to do the best job possible in the least amount of time and for the best price. Consider these facts the next time you take on an overwhelming and difficult plumbing task yourself.

A licensed professional plumber has become such by taking extensive coursework, along with on-the-job training, to ensure they know exactly what they’re doing on the job-site. Whatever your plumbing needs are, your local plumber has seen the situation before and knows how to proceed in order to get your problem resolved. It is important to make sure your plumber is properly licensed and meets all state and local licensing requirements.  Unlicensed plumbers and general handymen may not be legally allowed to complete a plumbing project or repair.

Any plumbing professional should be bonded and insured. If anything goes wrong during the course of your plumbing job, you will want the assurance that your plumber meets the current legal standards required. Anyone working on your home should be able to readily verify any work they do will be done right, and will be responsible for immediately remedying any unforeseen issues, should something go awry in the process.

To locate a competent Marietta plumber, it’s best practice to obtain references and ask prospective plumbers for customer referrals. You want a plumber who runs a successful business and who can provide lists of happy and satisfied customers, works in your neighborhood and with your neighbors. Working with a professional is the best way of ensuring a properly completed project in a reasonable amount of time.

Posted on behalf of Seagraves Plumbing

One Man Shop or Larger Plumbing Contractor: Pros and Cons

When you hire a plumbing contractor, it can be hard to tell from their advertising how large of a firm the company name represents. There are plenty of one-man shops where the licensed plumber is the owner, operator and assistant, all rolled into one. There are also large corporate plumbing contractors that have dozens of licensed plumbers working for them. In between those two ends of the spectrum are mid-range contractors who have a significant number of employees but are still in the small business category range.

There is no best answer as to whether you are better off hiring a small plumbing contractor or bigger one. However, there are some pros and cons to take into consideration as you are making the decision.

If you are looking for someone you can rely on to show up for a service call whenever you happen to need them, a one-man shop may not be the best choice. Even though the plumber may be extremely dependable, one man can only be in one place at one time. If he’s a high quality professional, his services will be in big demand. He may not always be available when you need him.

Another negative aspect of a one-man shop is speed and efficiency. The more hands available to work on a project, the faster it will get done. This is particularly true for big jobs like a polybutylene pipe replacement or septic to sewer conversion.  If your plumber has to make all his supply runs himself, it will slow down his progress. In addition, you’ll be paying full plumber rates for all the time on your job, rather than having some of the time being billed at a lower assistant’s rate.

With a larger plumbing company, you may or may not know the owner on a first name basis, but the integrity of the owner is still on the line, no matter the company size. Smaller is not always better or the best choice.

Establishing A Good Working Relationship With Your Plumbing Contractor

Every year the Better Business Bureau receives thousands of complaints against plumbers.  What is really troubling is that about a quarter of these complaints are closed as unresolved.  Cleary, thousands of Americans a year are unhappy with the work done or service provided by their plumber.  Here are a few steps you can take to avoid becoming one of these dissatisfied customer.

First, don’t just call the first plumber you find on the internet or in the phone book.  Try to get some referrals and do some research to find a few good, reputable plumbers in your area.  Choose a plumber who has an established business address and phone number and who has been in business for years under the same name.  Make sure the plumber is licensed and insured and check for complaints with the BBB and on internet review sites.

Next, for any big job like a sewer lateral replacement, new water heater, water line repairs, or kitchen remodeling project, get a written estimate and go over it with the plumber to make sure that you understand what work is included and the cost.  You should also understand what problems could potentially arise and the approximate additional costs that could be incurred.  This is the source of many complaints about plumbers.

Unfortunately, it is the nature of plumbing that it can be difficult to predict what types of unexpected problems will arise in a big plumbing job.  When these issues come up, your plumber will need to do more work and the cost of the project will increase beyond the original estimate.  Many homeowners become upset at the plumber when this happens, but the plumber has no way of knowing in advance whether or not these issues will arise.  Thorough communication with your plumber ahead of time will prevent hard feelings later.

Finally, don’t pay for the job in full up front.  Your plumber may ask for a third or half of the payment in advance, but never make the final payment until the job is completed to your satisfaction.

Blog post provided by St. Louis Plumbers